Privacy Policy
By using the Website, the user confirms their consent to the processing of personal data for the purpose of providing access to the platform, participating in games, and receiving related services. Data processing is carried out in accordance with applicable personal information protection laws and international best practices.
Personal data is used to perform the functions of the website - registration, verification, ensuring participation in games, and conducting transactions. The Website reserves the right to conduct identity checks (including checks initiated by regulatory authorities) to confirm the authenticity of the data provided.
During the verification period, withdrawal transactions may be temporarily restricted. In the event of providing false, incomplete, or misleading information, the account is subject to blocking, and access to services is subject to restriction.
Disclosure of personal data to third parties is permitted only in cases necessary to fulfill obligations—making payments, identification or verification procedures, as well as in cases of legal requirements from government authorities. Partners, contractors, and service providers may access data exclusively within the scope of their functions.
The user has the right to:
- request access to their data;
- correct or update it;
- request deletion in accordance with the law;
- object to certain types of processing;
- transfer data to another operator;
- file a complaint with the supervisory authority in case of violation of rights.
All changes to personal information must be made to the account profile in a timely manner.
Data transfers between countries are permitted provided that a sufficient level of protection is ensured and based on user consent or the need to perform a contract.
As part of its activities, the Website may interact with organizations involved in fraud prevention, money laundering, and credit agencies. The user consents to such interactions.
Information security
The company adheres to strict information security standards and publishes these rules to confirm its commitment to international business practices. Honesty and trust are the foundation of reliable business relationships, which is why protecting customers' personal data is considered one of the most important priorities. Users can be sure that all transactions are carried out with the highest level of security.
Identifying information, including name, date of birth, gender, contact details, IP address, and other personal information, is treated confidentially and is not subject to transfer, sale, or distribution to third parties.
The company does not store customers' bank details — card data is processed exclusively by certified payment system providers that comply with the PCI DSS (Payment Card Industry Data Security Standard).
The organization's policy also provides for strict measures against unsolicited mailings. All messages sent to customers are related to their gaming accounts and may contain information about platform features or current offers. The frequency of such mailings does not exceed three emails per day, and users have the right to unsubscribe at any time via a link in the email or by contacting online support.
Information about winnings, payments, and any financial transactions is stored exclusively in a secure working environment and is not disclosed without legal grounds. Exceptions are only allowed in the case of official requests from regulatory authorities.
For more information about security measures, please contact customer support.
Legal basis for data processing
The collection and use of personal data is based on:
- User consent when registering or subscribing to the newsletter;
- Contractual obligations necessary for the provision of services and account maintenance;
- Legal requirements related to compliance with legislation;
- The legitimate interests of the company, such as preventing fraud and improving service quality, subject to compliance with customer rights.
Data retention period
Personal data is stored for as long as necessary to achieve the purposes specified in the privacy policy, including the fulfillment of legal and contractual obligations. After this period, the information is subject to secure deletion or anonymization.
Data transfer
Data transfer to third parties, including foreign jurisdictions, is only possible with adequate protection of the information or the explicit consent of the user. Such transfer may also be necessary for the performance of a contract or to comply with legal requirements.
The website reserves the right to inform users about news, updates, and new offers related to the services provided.
Cookie policy
Cookies are small text files stored on the user's device when visiting the website. They help to ensure the correct functioning of the resource and improve the user experience.
The following types of cookies are used:
- Necessary — provide basic website functionality and security;
- Performance — collect data about user interaction with the website for its optimization;
- Functional — save individual settings and preferences;
- Targeted — used to display personalized content and advertising.
Third-party partners (analytics and advertising services) may also use their own cookies as part of their services. Their privacy policies govern how such data is processed.